Consistency and added protection were the goals in updates to limited warranties for most Genuine GM Parts and ACDelco Parts.
Effective April 1, 2018 most GGMP and ACDelco Parts will offer identical warranties with upgraded coverage.
Dale Tripp, GM aftermarket manager for engineering, quality, training, quality and brand protection, explains the changes. “We made
the two programs consistent after we received feedback from our customers that our current terms were confusing.” On the extended
protection being offered, Tripp notes, “We continually review our policies and terms to ensure we are competitive in the marketplace.”
24 Months / Unlimited Miles on most parts categories
Tripp says the basic term on most parts has been doubled to 24 months with unlimited mileage. This coverage also applies to police, delivery, taxi and commercial vehicles. ACDelco Advantage line products will receive 12 months / Unlimited Mileage protection.
“Customers expect a quality product when they purchase Genuine GM Parts or ACDelco Parts. These warranty changes reinforce those expectations,” says Tripp.
We’ve streamlined our warranty offerings so they’re unified across part lines and GM part brands. We’ve made it easier to find warranty information, too. Look for our new badging to quickly identify which warranty covers the part. So whether you bought your part from a dealer or authorized reseller, you know exactly what warranty guarantees its quality.
Some product coverages, such as batteries, will remain the same. For more information, contact your Genuine GM Parts
and ACDelco Parts dealer.
Category: GM Parts News