| October 30, 2018

With the 2018 NACE Automechanika show in Atlanta as a backdrop, GM announced enrollment is open for its new collision repair network.

Interested shops can now sign up at the network portal by going to www.genuinegmparts.com.

The portal will list all the training, equipment and tool requirements for the network. After shops enroll, there are fees associated with enrolling, provider Mitchell International will begin the certification process.

Wholesale Channel Associate Rachel Rodriguez explains that GM has contracted with Mitchell to administer the program—initially, by verifying shops possess the necessary requirements. “This part of the process will all be conducted virtually,” says Rodriguez, who adds that I-CAR will assist by tracking the training of each network technician. The network requires participating shops to earn an I-CAR ProLevel 2 certification, with plans to upgrade to ProLevel 3 in 2020.

To complete the certification process, GM will work with VeriFacts and the Assured Performance Network to conduct physical inspections of shops. GM plans to have the first network shops certified by the end of 2018.

Ensuring compliance . . .
As part of the agreement between GM and Mitchell, Mitchell will network shops access to all GM repair procedures and position statements through its shop management products. Rodriguez says that access to GM recommended repair procedures will significantly aid shops. Participating shops will have access to critical repair information before they start working on GM vehicles.

It also will help Mitchell ensure network compliance since the company will be able to track whether shops are accessing GM recommended repair procedures. For their part, shops must upload repair pictures to Mitchell to verify their performance.How well shops adhere to repair network rules will determine their program status. Rodriguez notes that shops who strictly adhere to network requirements will see additional benefits.

Want to help your customers and bottom line? Go to the enrollment portal at www.genuinegmparts.com or contact your Genuine GM Parts dealer today.

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Category: GM Parts News, Industry News, The Business of Repairs