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Consistency and added protection were the goals in updates to limited warranties for most Genuine GM Parts and ACDelco Parts. Effective April 1, 2018 most GGMP and ACDelco Parts will offer identical warranties with upgraded coverage. Dale Tripp, GM aftermarket manager for engineering, quality, training, quality and brand protection, explains the changes. “We made the two […]
Training is always a great thing. Like most great things it also comes with challenges. For shops, locating the necessary funds and finding the time are the two biggest. GM is helping shops clear both these hurdles with affordable pay per use Web-based training that can be taken at the repairer’s convenience. Courses cover some […]
At the start of each year, news stories begin prognosticating what the new year will bring. Simply tossed out, random predictions don’t help anyone. What you and your business need is an informed, insightful look at the trends that will dictate how you’ll drive your operation. Information provider Mitchell International regularly compiles and analyzes […]
Know the rules for applying I.R. structural adhesives Repairing bonds using impact resistant I.R. structural adhesives can present some steep challenges. “The glue doesn’t tell you what it is or how to fix it,” says GM Lead Service Engineer Bob Hiser. That’s where proper training and OEM repair instructions come into play. Along with these […]
Though they’re located in different states, Quality Automotive in Sault Ste. Marie, Michigan and Grahams Auto and Truck in Poynette, Wisconsin, have lots in common. They’ve both been in business for 20+ years, offer a full range of repairs, are remarkably successful and focus heavily on training. And both are big fans of GM Training […]
I-CAR Launches GM Collision Repair Overview Course as Part of Vehicle and Technology Specific Training Program. General Motors CEO Mary Barra was quoted on the topic of autonomous cars in the Business Insider’s December 2016 issue stating, “We are in the midst of seeing more change in the next five years than we’ve seen in […]