Consistency and added protection were the goals in updates to limited warranties for most Genuine GM Parts and ACDelco Parts. Effective April 1, 2018 most GGMP and ACDelco Parts will offer identical warranties with upgraded coverage. Dale Tripp, GM aftermarket manager for engineering, quality, training, quality and brand protection, explains the changes. “We made the two […]
Training is always a great thing. Like most great things it also comes with challenges. For shops, locating the necessary funds and finding the time are the two biggest. GM is helping shops clear both these hurdles with affordable pay per use Web-based training that can be taken at the repairer’s convenience. Courses cover some […]
At the start of each year, news stories begin prognosticating what the new year will bring. Simply tossed out, random predictions don’t help anyone. What you and your business need is an informed, insightful look at the trends that will dictate how you’ll drive your operation. Information provider Mitchell International regularly compiles and analyzes collision […]
Though they’re located in different states, Quality Automotive in Sault Ste. Marie, Michigan and Grahams Auto and Truck in Poynette, Wisconsin, have lots in common. They’ve both been in business for 20+ years, offer a full range of repairs, are remarkably successful and focus heavily on training. And both are big fans of GM Training […]
Genuine GM Rewards Program makes giving (and receiving) great gifts possible all-year-round. Judging from recent program numbers, shopping and enjoying cold beverages are on the minds of many participating shops independent of the season. Topping the list of popular gift card redemptions is the $50 gift card, followed by gift cards for department stores. The […]
I-CAR Launches GM Collision Repair Overview Course as Part of Vehicle and Technology Specific Training Program. General Motors CEO Mary Barra was quoted on the topic of autonomous cars in the Business Insider’s December 2016 issue stating, “We are in the midst of seeing more change in the next five years than we’ve seen in […]
Today’s GM vehicles offer their latest in safety features, including lane departure warnings, park-assist, and blind spot detection. As more vehicle materials, technologies and safety procedures are introduced, collision repair technicians need to be equipped with the necessary knowledge and skills to perform complete, safe and quality repairs. These interrelated safety devices are known collectively […]
You spoke, GM listened. GM has begun producing Genuine GM certification labels through their service organization. A common casualty of collisions, especially those near the B-pillar or driver’s door, this label lists information drivers and auto service businesses frequently turn to—namely, the VIN, axle weights, and tire size and pressure, as well as potential regulatory information. […]
Late last year, GM announced plans to launch a comprehensive collision certification program in the early part of 2018. Since then GM has been building a set of requirements based on a rethinking of the certification program model to create a more complete repair experience for shops and customers. GM Wholesale Channel Associate Rachel Rodriguez […]
OEM Roundtable on crusade to help repairers and vehicle owner In a highly-competitive industry with powerful insurance groups influencing labor rates and repair policies, shops can find themselves asking that question. Repairers perform all the work and assume all the liabilities and yet can feel powerless and isolated when it comes to addressing industry issues. […]
QR code replaces GM SPID label Locating the Service Parts Identification (SPID) label too often has been a troublesome task that costs shops precious cycle time. GM has eliminated this chore by replacing the SPID with a QR Code providing consistent and immediate access to accurate paint and other vehicle information. Available on some 2017 […]
Know the rules for applying I.R. structural adhesives Repairing bonds using impact resistant I.R. structural adhesives can present some steep challenges. “The glue doesn’t tell you what it is or how to fix it,” says GM Lead Service Engineer Bob Hiser. That’s where proper training and OEM repair instructions come into play. Along with these […]
Help avoid potential repair damage with MIG Brazing Forget, for a moment, about all-aluminum vehicles. And carbon-fiber intense models. And any other futuristic materials being discussed in technical circles. In the automotive industry, the future is now. A big part of that future are hybrid construction vehicles — those made from a mixture of aluminum, […]
Repairers face the same tough, detail-intensive chores when it comes to replacing door molding assemblies. First, you have to locate all the parts for the assembly and make sure you scoop up all the necessary pieces. Next, you have to remove the damaged components, prep the repair area, apply the finish and finally reinstall the […]
GM’s Service Technical College (STC) and its Service Training Standards (STS) have announced new training requirements for 2018 to increase body structural repair knowledge and skills for technicians. The new training requirements expand on GM’s ongoing efforts to support training consistency throughout the industry. As the material structural elements and technology of vehicles evolve, GM […]
The GM Collision Parts team set up shop from March 16–18 as a first-time exhibitor of the NORTHEAST 2018 auto show. Wholesale Collision Manager John Eck says GM decided to exhibit when it saw an opportunity to reach out to new customers. “It’s a chance to reach a geographic market segmentation we may not see […]
GM UPGRADES WARRANTIES ON PARTS LINES
Consistency and added protection were the goals in updates to limited warranties for most Genuine GM Parts and ACDelco Parts. Effective April 1, 2018 most GGMP and ACDelco Parts will offer identical warranties with upgraded coverage. Dale Tripp, GM aftermarket manager for engineering, quality, training, quality and brand protection, explains the changes. “We made the two […]
GM offers training on critical welding skills
Training is always a great thing. Like most great things it also comes with challenges. For shops, locating the necessary funds and finding the time are the two biggest. GM is helping shops clear both these hurdles with affordable pay per use Web-based training that can be taken at the repairer’s convenience. Courses cover some […]
TRENDS You Need to Know to Thrive in 2018
At the start of each year, news stories begin prognosticating what the new year will bring. Simply tossed out, random predictions don’t help anyone. What you and your business need is an informed, insightful look at the trends that will dictate how you’ll drive your operation. Information provider Mitchell International regularly compiles and analyzes collision […]
Know the rules for applying I.R. structural adhesives Repairing bonds using impact resistant I.R. structural adhesives can present some steep challenges. “The glue doesn’t tell you what it is or how to fix it,” says GM Lead Service Engineer Bob Hiser. That’s where proper training and OEM repair instructions come into play. Along with these […]
Inside Advantage – Shops stay one step ahead in the repair game with GM Training Clinics
Though they’re located in different states, Quality Automotive in Sault Ste. Marie, Michigan and Grahams Auto and Truck in Poynette, Wisconsin, have lots in common. They’ve both been in business for 20+ years, offer a full range of repairs, are remarkably successful and focus heavily on training. And both are big fans of GM Training […]
Future Tech(s) – I-CAR GM Collision Repair Overview Course
I-CAR Launches GM Collision Repair Overview Course as Part of Vehicle and Technology Specific Training Program. General Motors CEO Mary Barra was quoted on the topic of autonomous cars in the Business Insider’s December 2016 issue stating, “We are in the midst of seeing more change in the next five years than we’ve seen in […]