ENSURE SAFETY SYSTEM FUNCTIONALITY Replacing a damaged bumper/fascia on modern GM vehicles is no small matter. That’s because these parts now serve as home for sophisticated Advanced Driver Assistance Systems (ADAS) such as blind spot detection, park assist, collision alerts and automatic braking. Install a less-than adequate replacement or refinish these parts incorrectly, and the […]
To section or not to section? Just over a decade ago, that was the question that perplexed much of the repair industry. The extensive use of high strength steels and other materials dramatically changed where shops could safely section parts, leaving anxious shops looking for answers. GM and other OEMs came to the rescue with […]
With the 2018 NACE Automechanika show in Atlanta as a backdrop, GM announced enrollment is open for its new collision repair network. Interested shops can now sign up at the network portal by going to www.genuinegmparts.com. The portal will list all the training, equipment and tool requirements for the network. After shops enroll, there are […]
Consistency and added protection were the goals in updates to limited warranties for most Genuine GM Parts and ACDelco Parts. Effective April 1, 2018 most GGMP and ACDelco Parts will offer identical warranties with upgraded coverage. Dale Tripp, GM aftermarket manager for engineering, quality, training, quality and brand protection, explains the changes. “We made the two […]
Training is always a great thing. Like most great things it also comes with challenges. For shops, locating the necessary funds and finding the time are the two biggest. GM is helping shops clear both these hurdles with affordable pay per use Web-based training that can be taken at the repairer’s convenience. Courses cover some […]
At the start of each year, news stories begin prognosticating what the new year will bring. Simply tossed out, random predictions don’t help anyone. What you and your business need is an informed, insightful look at the trends that will dictate how you’ll drive your operation. Information provider Mitchell International regularly compiles and analyzes collision […]
Though they’re located in different states, Quality Automotive in Sault Ste. Marie, Michigan and Grahams Auto and Truck in Poynette, Wisconsin, have lots in common. They’ve both been in business for 20+ years, offer a full range of repairs, are remarkably successful and focus heavily on training. And both are big fans of GM Training […]
Genuine GM Rewards Program makes giving (and receiving) great gifts possible all-year-round. Judging from recent program numbers, shopping and enjoying cold beverages are on the minds of many participating shops independent of the season. Topping the list of popular gift card redemptions is the $50 gift card, followed by gift cards for department stores. The […]
Late last year, GM announced plans to launch a comprehensive collision certification program in the early part of 2018. Since then GM has been building a set of requirements based on a rethinking of the certification program model to create a more complete repair experience for shops and customers. GM Wholesale Channel Associate Rachel Rodriguez […]
OEM Roundtable on crusade to help repairers and vehicle owner In a highly-competitive industry with powerful insurance groups influencing labor rates and repair policies, shops can find themselves asking that question. Repairers perform all the work and assume all the liabilities and yet can feel powerless and isolated when it comes to addressing industry issues. […]
QR code replaces GM SPID label Locating the Service Parts Identification (SPID) label too often has been a troublesome task that costs shops precious cycle time. GM has eliminated this chore by replacing the SPID with a QR Code providing consistent and immediate access to accurate paint and other vehicle information. Available on some 2017 […]
Following the success of the Chevrolet Volt, GM launched the Bolt in 2017. The Bolt is a technology-rich, plug-in electric vehicle (EV). Powered by a lithium-ion battery, the Bolt is a true EV. The Bolt has two unique technologies to assist in regenerative braking, helping to minimize range anxiety. The first is what Chevrolet calls […]
Know the rules for applying I.R. structural adhesives Repairing bonds using impact resistant I.R. structural adhesives can present some steep challenges. “The glue doesn’t tell you what it is or how to fix it,” says GM Lead Service Engineer Bob Hiser. That’s where proper training and OEM repair instructions come into play. Along with these […]
I-CAR Launches GM Collision Repair Overview Course as Part of Vehicle and Technology Specific Training Program. General Motors CEO Mary Barra was quoted on the topic of autonomous cars in the Business Insider’s December 2016 issue stating, “We are in the midst of seeing more change in the next five years than we’ve seen in […]
Mike Anderson is a former shop owner, industry advocate and writer with over 30 years of experience in collision repair. He’s president and owner of CollisionAdvice, a full-service autobody collision consulting company. Anderson’s also a highly sought-after speaker who regularly presents at SEMA, NACE and a number of other industry events. Anderson sat down with GM […]
DIFFERENT STROKES – GM offers training courses in a variety of sizes and formats GM realizes that training isn’t a one-size-fits-all proposition so they’ve created multiple learning opportunities to fit the schedules and needs of shops across the repair industry. Large venue, full-length courses Designed for groups from 20 to 100, Full-Length Clinics are aimed at […]
ENSURE SAFETY SYSTEM FUNCTIONALITY Replacing a damaged bumper/fascia on modern GM vehicles is no small matter. That’s because these parts now serve as home for sophisticated Advanced Driver Assistance Systems (ADAS) such as blind spot detection, park assist, collision alerts and automatic braking. Install a less-than adequate replacement or refinish these parts incorrectly, and the […]
SECTIONING SOLUTIONS – PROPER SECTIONING REPAIRS REQUIRE OEM INSTRUCTIONS
To section or not to section? Just over a decade ago, that was the question that perplexed much of the repair industry. The extensive use of high strength steels and other materials dramatically changed where shops could safely section parts, leaving anxious shops looking for answers. GM and other OEMs came to the rescue with […]
ENROLLMENT IS OPEN FOR GM’S COLLISION REPAIR NETWORK
With the 2018 NACE Automechanika show in Atlanta as a backdrop, GM announced enrollment is open for its new collision repair network. Interested shops can now sign up at the network portal by going to www.genuinegmparts.com. The portal will list all the training, equipment and tool requirements for the network. After shops enroll, there are […]
SECTIONING SOLUTIONS – PROPER SECTIONING REPAIRS REQUIRE OEM INSTRUCTIONS
To section or not to section? Just over a decade ago, that was the question that perplexed much of the repair industry. The extensive use of high strength steels and other materials dramatically changed where shops could safely section parts, leaving anxious shops looking for answers. GM and other OEMs came to the rescue with […]
2018 CHEVROLET BOLT I-CAR TRAINING
Following the success of the Chevrolet Volt, GM launched the Bolt in 2017. The Bolt is a technology-rich, plug-in electric vehicle (EV). Powered by a lithium-ion battery, the Bolt is a true EV. The Bolt has two unique technologies to assist in regenerative braking, helping to minimize range anxiety. The first is what Chevrolet calls […]
Know the rules for applying I.R. structural adhesives Repairing bonds using impact resistant I.R. structural adhesives can present some steep challenges. “The glue doesn’t tell you what it is or how to fix it,” says GM Lead Service Engineer Bob Hiser. That’s where proper training and OEM repair instructions come into play. Along with these […]